Effective Date: June 10, 2020
At English Maids, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
When you contact us through our website, request a quote, or inquire about our services, we may collect information including:
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Name
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Email address
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Phone number
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Service address (if provided)
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Any information you choose to include in your message
We also collect limited, non-personally identifiable information through cookies and analytics tools to help us understand how visitors use our website.
How We Use Your Information
We use the information you provide solely to:
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Respond to your questions or service requests
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Provide estimates and schedule services
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Communicate with you regarding your requested or scheduled cleaning services
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Send service reminders or follow-up communications related to your existing services
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Improve our website and customer experience
We do not send unsolicited marketing emails or text messages.
Cookies and Analytics
Our website uses cookies and similar technologies, including Google Analytics, Google Ads, and Meta Pixel, to better understand website traffic, improve user experience, and measure the effectiveness of our advertising.
These tools may collect information such as your browser type, device, pages visited, and general location. This information is used in aggregate and is not used by English Maids to personally identify individual website visitors.
You can control or disable cookies through your browser settings if you choose.
How We Protect Your Information
Information submitted through our website is accessible only to the business owner and authorized office staff who require access to respond to customer inquiries and provide services.
Although we use reasonable administrative and technical safeguards to protect your information, no method of electronic transmission or storage is completely secure.
Sharing of Information
English Maids does not sell, rent, or share your personal information with third parties for marketing purposes.
We do not share information collected through our website except when required by law or when necessary to protect our legal rights.
Information Retention
We retain contact information submitted through our website only as long as reasonably necessary to respond to your inquiry, provide requested services, maintain customer records, or comply with applicable legal requirements.
Children’s Privacy
Our website is intended for adults seeking residential cleaning services in Central Texas. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
English Maids
Email: info@englishmaids.biz
Waco Office
635 N Robinson Drive, Suite L
Waco, TX 76706
254-274-6168
Temple/Belton Office
606 N Wall Street
Belton, TX 76513
254-536-5879